Ph D, University of Michigan, Ann Arbor, Urban and Regional Planning, 1975.
MBA, University of California, Berkeley, Graduate School of Business Administration, Operations Research, 1967.
BA, Johns Hopkins University, Economics, 1965.
GSM QM716 D1
Business Analytics: Data Analysis and Risk
Leveraging Front-line Expertise in Quality and Safety, Veterans Health Administration . (October 1, 2013 - September 30, 2016).
Examining the Relationship of Culture Change, Adverse Events and Costs in CLCs, Veterans Health Administration . (2013 - 2015).
Identifying Heart Failure Patients at Highest Risk for Readmission, Veterans Health Administration . (October 1, 2013 - October 31, 2014).
The Role of Safety Culture on the Development of Pressure Ulcers, Veterans Health Administration . (February 1, 2013 - June 30, 2014).