Ph D, University of Washington, Marketing, 1998.
MBA, Illinois State University, Marketing, 1992.
BS, Ecole Superieure des Sciences Commerciales d'Angers (ESSCA) Angers, France, Marketing and International Business, 1989.
GSM DS999 E1
GSM IM851 A1
European Field Seminar
GSM MK929 A1
Marketing Management and the Customer-Focused Firm 2
PhD PDC member, Member admission Committee, Overseeing all PhD students in Marketing, Recruiting Efforts, Sreening, Interviewing, etc.
Customer Experience Conference
Brunel, F. Research Grants Reviewer, the Research Grant Council (RGC) of Hong Kong, Referee, International, Appointed, Academic. (January 1, 2010 - Present).
Reviewer for grant proposals for the Research Grant Council (RGC) of Hong Kong - Hong Kong's principal public funding body to support academic research
Re-appointed for a new term starting January 2009
Grant reviewer for the Decision, Risk and Management Science Program at the National Science Foundation.
Invited to join a committee to review business education grants for the Education Ministry of Quebec, Canada
Associate Professor and Dean's Research Fellow, Boston University School of Management. (September 1, 2007 - Present).
Visiting Research Professor, University de Lorraine, Metz France. (August 1, 2014 - August 31, 2014).
Assistant Professor, Boston University School of Management. (1998 - August 31, 2007).
Visiting Scholar, Technical University, Delft, The Netherlands. (November 2005 - December 2005).
Department of Product Innovation & Management
Consortium Faculty, 47th Annual American Marketing Association/Sheth Foundation Doctoral Consortium, Research. (June 2012).
Commencement Faculty Speaker, Boston University Graduate School of Management, Service, University. (May 18, 2008).
Keynote Speaker, American Marketing Assiociation Service SIG, Research. (June 6, 2008).
2008 SERVSIG International Research University of Liverpool Management School, UK 5th-7th June 2008
For the paper "Perceived Quality for a Symbolic Product: An Empirical Investigation"