• Phone: 617-353-2677
  • E-Mail:  mshwartz@bu.edu
  • Website: http://management.bu.edu
  • Office: 665
  • Office Hours: By Appointment
  • Address: Boston University Questrom School of Business
    595 Commonwealth Avenue
    Boston, MA 02215
  • Education Open or Close

    Ph D, University of Michigan, Ann Arbor, Urban and Regional Planning, 1975.

    MBA, University of California, Berkeley, Graduate School of Business Administration, Operations Research, 1967.

    BA, Johns Hopkins University, Economics, 1965.

  • PublicationsOpen or Close

    Journal Articles:

      Shwartz, M., Restuccia, J., & Rosen, A. (2015). Composite Measures of Health Care Provider Performance: A Description of Approaches. The Milbank Quarterly, 93(4), 788-825.

      Norton, G., McDonough, C., Cabral, H., Shwartz, M., & Burgess, J. (2015). Cost-Utility of Cognitive Behavioral Therapy for Low Back Pain from the Commercial Payer Perspective. Spine, 49(10), 725-733.

      Hanchate, A., Pugh, M., Shokeen, P., Shwartz, M., Ash, A., Borzecki, A., Abdulkerim, H., Stolzmann, D., Rosen, A., & Fink, A. (2015). How Pooling Fragmented Healthcare Encounter Data Affects Hospital Profiling. American Journal of Managed Care, 21(2), 129-138.

      Restuccia, J., Shwartz, M., Borzecki, A., Chen, Q., Mull, H., Gupta, K., Hanchate, A., Strymish, J., & Rosen, A. (2015). Do Pneumonia Readmissions Flagged as Potentially Preventable by the 3M PPR Software Have More Process of Care Problems. BMJ Quality and Safety, 24(12), 753-763.

      O'Brien, W., Chen, Q., Mull, H., Shwartz, M., Borzecki, A., Hanchate, A., & Rosen, A. (2015). What is the Value of Adding Medicare Data in Estimating VA Hospital Readmission Rates?. Health Services Research, 50(1), 40-57.

      Shwartz, M., Pekoz, E., Burgess, J., Christiansen, C., Rosen, A., & Berlowitz, D. (2014). A Probability Metric for Identifying High Performing Facilities: An Application for Pay-for-Performance. Medical Care, 52(12), 1030-1036.

      Lerner, B., Shwartz, M., Roberts, J., Roter, D., Green, R., & Clark, J. (2014). Distinct Communication Patterns During Genetic Counseling for Late-Onset Alzheimer"s Risk Assessment. Patient Education and Counseling, 94(2), 170-179.

      Mull, H., Chen, Q., Shwartz, M., Itani, K., & Rosen, A. (2014). Measuring Surgical Quality: Which Measures Should We Trust?. JAMA Surgery, 149(11), 1210-1212.

      Chen, C., Hanchate, A., Shwartz, M., Borzecki, A., Mull, H., Shin, M., & Rosen, A. (2014). Comparison of the Agency for Healthcare Research and Quality (AHRQ) Patient Safety Indicators (PSI) Rates Among Dual Users. American Journal of Medical Quality, 29(4), 335-343.

      Rosen, A., Chen, Q., Shin, M., O'Brien, W., Shwartz, M., Mull, H., Cevasco, M., & Borzecki, A. (2014). Medical and Surgical Readmission in the Veterans Administration: What Proportion are Related to the Index Hospitalization?. Medical Care, 52(3), 243-249.

      Rosen, A., Chen, Q., Borzecki, A., Itani, K., & Shwartz, M. (2014). Using Estimated True Safety Event Rates vs. Flagged Safety Event Rates: Does it Change Hospital Profiling and Payment?. Health Services Research, 49(5), 1426-1445.

      Mull, H., Chen, Q., O'Brien, W., Shwartz, M., Borzecki, A., Hanchate, A., & Rosen, A. (2013). Comparing Two Methods of Assessing 30-day Readmissions: What is the Impact on Hospital Profiling in the Veterans Health Administration?. MedicalCare, 51(7), 589-596.

      Chen, Q., Borzecki, A., Cevasco, M., Shin, M., Shwartz, M., Itani, K., & Rosen, A. (2013). Examining the Relationship Between Processes of Care and Selected AHRQ Patient Safety Indicators Postoperative Wound Dehiscence and Accidental Puncture or Laceration Using the VA Elecronic Medical Record. American Journal of Medical Quality, 28(3), 206-213.

      Shwartz, M., Pekoz, E., Burgess, J., & Christiansen, C. (2013). Shrinkage estimators for composite measure of quality conceptualized as a formative construct. Health Services Research, 48(1), 271-289.

      Shwartz, M., Restuccia, J., Cohen, A., & Horwitt, J. (2012). Hospital Implementation of Health Information Technology and Quality of Care: Are They Related?. BMC Medical Informatics and Decision Making, 12(1), 109-116.

      Shwartz, M., Cohen, A., Restuccia, J., Ren, Z., Labonte, A., Theokary, C., Kang, R., & Horwitt, J. (2011). How Well Can We Identify the High-Performing Hospital?. Medical Care Research and Review , 68(3), 290-310. Sage.

      Shwartz, M., Pekoz, E., Labonte, A., Heineke, J., & Restuccia, J. (2011). Bringing Small Area Variations in Hospitalization Rates Back to the Hospital: The Propensity to Hospitalize Index - And a Test of Roemer's Law. Medical Care, 49(12), 1062-1067.

      Pekoz, E., Shwartz, M., Christiansen, C., & Berlowitz, D. (2010). Approximate Models for Aggregate Data When Individual-Level Data Sets Are Very Large or Unavailable. Statistics in Medicine, 29(32), 2180-2193.

      Shwartz, M., Cramer, I., Holmes, S., Cohen, A., Restuccia, J., Lukas, C. V., Sullivan, J., & Charns, M. P. (2010). Survey-Assessed Quality and Organizational Factors Related to Quality in Pursuing Perfection Hospitals. Quality Management in Health Care, 19(4), 349-363.

      Stolzmann, K., Meterko, M., Shwartz, M., Young, G., Pekoz, E., Benzer, J., Osatuke, K., White, B., & Mohr, D. (2010). Accounting for Variation in Technical Quality and Patient Satisfaction: The Contribution of Patient, Provider, Team and Medical Center. Medical Care, 48(8), 676-682.

      VanDeusen Lukas, C., Engle, R., Holmes, S., Parker, V., Seibert, M., Shwartz, M., & Sullivan, J. (2010). Strengthening Organizations to Implement Evidence-Based Clinical Practices. Health Care Management Review , 35(3), 235-245.

      Young, G. J., Meterko, M. M., Mohr, D., Shwartz, M., & Lin, H. (2009). Congruence in the Assessment of Service Quality Between Employees and Customers: A Study of a Public Health Care Delivery System. Journal of Business Research, 62(11), 1127-1135.

      Kertesz, S. G., Posner, M. A., O'Connell, J., Swain, S. N., Mullins, A. J., Shwartz, M. S., Ash, A., & Shwartz, M. (2009). Post-Hospital Medical Respite Care and Hospital Readmission of Homeless Persons. Journal of Prevention and Intervention in the Community, 37(2), 129-142.

      Pekoz, E., Rollin, A., Cekanavicius, V., & Shwartz, M. (2009). A Three Parameter Binomial Approximation. Journal of Applied Probability, 46(4), 1073-1085.

      Shwartz, M., Burgess, J. F., & Berlowitz, D. (2009). Benefit-of-the-Doubt Approaches for Calculating a Composite Measure of Quality. Health Services and Outcomes Research Methodology, 9(4), 234-251.

      Cohen, A., Restuccia, J., Shwartz, M., Drake, J., Kang, R., Kralovec, P., Holmes, S., Margolin, F., & Bohr, D. (2008). A Survey of Hospital Quality Improvement Activities. Medical Care Research and Review, 65(5), 571-595.

      Shwartz, M., Ren, Z., Pekoz, E., Wang, X., Cohen, A., & Restuccia, J. (2008). Estimating A Composite Measure of Hospital Quality From the Hospital Compare Database: Differences When Using a Bayesian Hierarchical Latent Variable Model Versus Denominator-Based Weights. Medical Care, 46(8), 778-785.

      Davidson, S., Shwartz, M., & Stafford, R. S. (2008). The Feasibility and Value of New Measures Showing Patterns of Quality for Patients with Three Chronic Conditions. J of Ambulatory Care Management, Wallingford, CT.

      Shwartz, M., Rosen, A., & Burgess, J. (Accepted). Can a Composite Measure Provide a Different Perspective on Provider Performance Than Individual Measures. Medical Care,

      Shwartz, M., Norton, G., McDonough, C., Cabral, H., & Burgess, J. (Accepted). Classification of Patients with Incident Nonspecific Low Back Pain: Implications for Research. The Spine Journal,

      Shwartz, M., Rosen, A., Chen, Q., Pilver, C., Mull, H., Itani, K., & Borzecki, A. (Accepted). Does Use of a Hospital-Wide Readmission Measure versus Condition-Specific Readmission Measures Make a Difference for Hospital Profiling and Payment Penalties. Medical Care,

      Shwartz, M., Hartmann, C., Zhao, S., Palmer, J., & Berlowitz, D. (Accepted). Longitudinal Pressure Ulcer Rates Since Adoption of Culture Change in Veterans Health Administration Nursing Homes. Journal of the American Geriatrics Society,

      Chen, Q., Shin, M., Chan, J., Sullivan, J., Borzecki, A., Shwartz, M., Rivard, P., Hatoum, J., & Rosen, A. (Accepted). Partnering with VA Stakeholders to Develop a Composite Patient Safety Data Display: Lessons Learned from the Field. American Journal of Medical Quality,

    Book Chapters:

      Ash, A. S., Shwartz, M., Pekoz, E. A., & Hanchate, A. D. (2013). in Comparing Outcomes Across Providers (revised) : Risk Adjustment for Measuring Health Care Outcomes, 4th edition, L.I. Iezzoni (ed), Health Administration Press.

      Shwartz, M., & Ash, A. S. (2013). in Empirically Evaluating Risk Adjustment Models (revised) : Risk Adjustment for Measuring Health Care Outcomes, 4th edition, L.I. Iezzoni (ed), Health Administration Press.

      Shwartz, M., & Ash, A. S. (2013). in Estimating the Effect of an Intervention from Observational Data (revised) : Risk Adjustment for Measuring Health Care Outcomes, 4th edition, L.I. Iezzoni (ed), Health Administration Press.

    Other Publications:

      Setodji, C. M., & Shwartz, M. (2013). Fixed or Random Effects Models: What Are the Key Inference Issues?. (1, 51, 25-27).: Medical Care.

  • Contracts, Grants and Sponsored ResearchOpen or Close

    Leveraging Front-line Expertise in Quality and Safety, Veterans Health Administration . (October 1, 2013 - September 30, 2016).

    Examining the Relationship of Culture Change, Adverse Events and Costs in CLCs, Veterans Health Administration . (2013 - 2015).

    Identifying Heart Failure Patients at Highest Risk for Readmission, Veterans Health Administration . (October 1, 2013 - October 31, 2014).

    The Role of Safety Culture on the Development of Pressure Ulcers, Veterans Health Administration . (February 1, 2013 - June 30, 2014).

  • Research PresentationsOpen or Close

    Accepted Lectures:

      Min, Y. (Presenter and Author), Kim, J. (Author Only), Restuccia, J. (Author Only), & Shwartz, M. (Author Only). Decision Sciences Institute (DSI) Annual Meeting, The Impact of Lean Implementation on Quality and Efficiency of US Hospitals, Decision Sciences Institute, San Francisco. (November 19, 2012).

      Theokary, C. (Presenter & Author), Ren, Z. (Author Only), Heineke, J. (Author Only), & Shwartz, M. (Author Only). Decision Sciences Institute Annual Meeting, Linking quality performance to cost performance: A Stochastic Frontier Analysis in the U.S. Healthcare Industry, San Francisco. (November 19, 2012).

  • General ServiceOpen or Close

    Service to the School:

      QST, Committee Member, Research Committee. (2013 - 2013).
      Research Committee member


    Service to the Profession:

      Professional/To the Academy, Pro Bono Professional Service. (October 2015 - October 2015).
      Member of Mathematica/Center for Medicare and Medicaid Services Technical Expert Panel on Hospital-Acquired Condition Reduction Program Scoring Methodology Reevaluation


      Professional/To the Academy, Pro Bono Professional Service. (March 2015 - May 2015).
      Member of Mathematica/Center for Medicare and Medicaid Services (CMS) Technical Expert Panel on the Home- and Community-based Services composite measure